Privacy Policy
Last updated: 26 May 2026
This Privacy Policy explains how your personal data is collected, used, stored and shared when you use this website (Solar Insight UK, solarinsightuk.com) and the solar eligibility check we provide. We are committed to handling your data in accordance with the UK GDPR and the Data Protection Act 2018.
1. Who is the data controller
Local Rebate ("we", "us", "our") is the data controller responsible for the personal data collected through this website. Local Rebate is a trading name of Lead Wise Pty Ltd (data protection registration reference ZC107920), 72 Fern Grove, Rye, Australia 3941. This website operates under the brand "Solar Insight UK". If you have any questions about this policy or wish to exercise your rights, contact us at info@solarinsightuk.com.
2. What data we collect
When you complete the eligibility form, we collect the personal data you provide directly:
- Whether you own your home
- Your property type
- Your typical electricity bill range
- Whether you already have solar panels installed
- Your interest and intended installation timeline
- Your residential address and postcode
- Your first and last name
- Your email address
- Your UK telephone number
We also automatically collect technical information when you visit the site, including:
- IP address (used only at the network level by our hosting provider)
- Browser type and user agent
- The URL that referred you to this site, including UTM campaign parameters
3. Why we collect it (purpose & lawful basis)
We collect your personal data solely to:
- Assess whether your home may be suitable for rooftop solar and related incentives or finance
- Pass your enquiry to one or more MCS-certified installers or partner quote services in your area so they can contact you with a quote
- Measure the performance of our advertising campaigns
- Comply with our legal obligations
Our lawful basis for processing is your consent, which you provide when you submit the form, and our legitimate interests in operating and improving our service. You can withdraw consent at any time (see "Your rights" below).
4. Who we share it with (third parties)
We share your data with a limited set of trusted third parties strictly for the purposes set out above:
- MCS-certified solar installers and partner quote services (including Local Solar Quotes) in your area, who will contact you regarding your enquiry.
- Google LLC — Google Sheets (secure lead storage) and Google Places (address autocomplete). Data may be processed on servers located outside the UK.
- Outbrain Inc. — advertising performance measurement and conversion tracking (only after you accept marketing cookies).
We do not sell your personal data. Where data is transferred outside the UK, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses.
5. How long we keep it (retention)
We retain your personal data for as long as needed to provide the service and to comply with our legal obligations — typically up to 24 months from the date of submission. After that period, your data is deleted or fully anonymised.
6. How we protect it
We use industry-standard technical and organisational measures to protect your data, including encrypted transmission (HTTPS), restricted access and secure storage with reputable providers.
7. Cookies and tracking
This site uses cookies and similar technologies for advertising measurement (Outbrain) and to remember your form progress. Consent is managed through our cookie consent banner — no marketing or analytics cookie is set before you give consent. You can review the cookies we use and change your choice at any time on our Cookie Policy page.
8. Your rights
Under the UK GDPR you have the right to:
- Access the personal data we hold about you
- Correct data that is inaccurate or out of date
- Request that we delete your data
- Object to or restrict our processing of your data
- Request a portable copy of your data
- Withdraw your consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at info@solarinsightuk.com. We will respond within one month.
9. Children
This service is intended for adults aged 18 and over. We do not knowingly collect data from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be communicated by updating this page.
11. Contact us
For any privacy-related queries or to exercise your rights, please email info@solarinsightuk.com.